Using the My Shipments Feature
The My Shipments feature allows a broker using DAT OnTime to track the shipment through DAT One (Mobile). DAT One (Mobile) will update a carrier’s location every 15 minutes so that the broker will always be able to see where the carrier is, negating the need for daily check in calls. So, how does it work?
My Shipments is split into two sections.
- Active - Displays current tracking requests
- History - Displays past tracking requests
Tap the Active tab to see a list of shipment tracking requests sent from brokers.
Drag the bottom drawer all the way to the top to see all the requests that are there.
In this example, there are several requests that are in a ‘requested’ state. This means that have not yet been responded to. Tap one of the requests to see the Details of the trip, including information about each of the Stops.
Before responding to the request, scroll down to see the details. You will find how many stops there are, the address of each, and the date and time of each stop. Click ACCEPT to allow the broker to track the shipment, or DECLINE if you don’t wish to be tracked for the trip.
Note: Shipment Location Status shows the user that location updates are required for tracking to be shared with the broker. Location updates are sent to the broker every 15 minutes and ONLY for the duration of the trip. Tracking is disabled the moment the carrier leaves the final destination.
You are encouraged to tap ACCEPT at this point. By allowing the tracking, you can prevent the broker from making several check in calls a day as their shippers require continual updates on their freight.
Once the shipment tracking request has been accepted, that status will be updated.
Now that you have accepted the request, the next step is to pick up the load(s). To do this, You will navigate to the Stops tab to view the pickup location.
Note: You can take advantage of the navigation feature on their phones at any time to help navigate to the selected location. This feature uses the phones native navigation app (eg. Google Maps, Apple Maps, etc) to provide turn-by-turn directions to the location. Click HERE to learn more about navigation.
Once you have arrived at the location, you will be automatically checked in using geofencing technology and the status will update to At Pick Up.
You can also choose to tap the PICKED UP button to indicate their arrival and departure from the pickup location.
Using the same geofencing technology, DAT One (Mobile) will detect when you leave and update the status to In Transit.
This process will repeat itself once you reach the next pickup or drop off location. Once you reach the final drop off location, the status will update to At Drop Off.
Upon leaving the final drop off location, the status of the tracking request will change to Delivered and all tracking will be disabled.
As an alternative to the Stops tap, you can also change the status of the load from the Details by tapping the CHANGE LOAD STATUS button.
The History tab shows previous tracking requests the you have had.
Shipment requests here may reflect the following statuses:
- Rejected - The driver has rejected the shipment tracking request
- Canceled - The broker canceled the shipment request
- Delivered- The load has been delivered and tracking is no longer enabled